Stove Shield
Privacy Policy
Privacy Policy
Updated August 13, 2022
Welcome to the stoveshield.com website. Stove Innovations LLC and its parent, subsidiaries, and affiliates (collectively, “we,” “us,” “Stove Shield,” or the “Company”) are committed to respecting the privacy of visitors and users of www.stoveshield.com (our “Website”). The following Privacy Policy (the “Policy”) is provided to inform you of our policies and practices regarding the collection, retention, use, and protection of information we receive about you from the use of our Website and to obtain your consent to our collection, retention, and use of the information we receive about you.
What information do we collect, and how is it collected?
We collect information about you as set forth below (collectively the “personal data”) using the following means:
When you register on the Website, place items in your shopping cart, enter a contest or sweepstakes with the Stove Shield, respond to a survey or communication from Stove Shield, including via email, or participate in another feature on our Website, we collect your name, email address, phone number, and other contact information.
When you place an order through our Website, we collect your contact information, including email address, mailing address and telephone number, credit card information, stove model and manufacturer, and other information necessary for us to process your order.
When submitting a customer service inquiry via webform, email or telephone, we collect your name, email address, phone number, and other contact information.
We may collect information about you from any third-party social media accounts, including your email address book associated with a third-party social media account that you allow us to have access to.
When submitting a company or product review or using the question and answer module through our Website or email, we collect your name, email address, review content, and review image.
We may use automatic data collection technologies to collect and retain information about your IP address, equipment, browsing actions, and patterns.
Like many websites, we use “cookies” to recognize your and/or your device(s) and gather information about visitors and visits to our Website to enhance your experience. Please refer to the “Do we use ‘cookies’?” section below for information about cookies, how we use them, and how you can opt-out of our use of cookies and similar technologies that track your online behavior.
How do we use your information?
We may use the information we collect about you in the following ways (collectively the “Purposes” ):
- To personalize your Website experience and allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service and support requests.
- To provide you with information, products, and services that you request from us.
- To quickly process your transactions.
- To administer contests, promotions, surveys, or other Website features.
- To notify you of our changes to our Website or any products or services we offer or provide through the Website.
- To carry out our obligations between you and us and to carry out our obligations in any contracts entered between you and us, including for billing and collection.
- To serve you tailored advertising based on your provided information and data obtained from the use of our Website.
- For marketing of our products and services to you and others.
- To conduct research for the further development of products and services offered on our Website.
If you have opted-in to receive our email newsletter, we may use your email address to send you periodic newsletter emails. If you would no longer like to receive promotional emails from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other site features, such as marketing programs and “members-only” content, will be given a choice of whether they would like to be on our email list and receive email communications from us.
We use your stove model to create your Stove Shield and assemble your order.
How do we protect visitor information?
Your account with us is protected by a password for your privacy and security. We implement a variety of technical and organizational security measures to maintain the security of your personal data. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed by a limited number of persons.
It is also your responsibility to prevent unauthorized access to your account and personal data by selecting and protecting your password appropriately and limiting access to your computer and device and browser by signing off after you have finished accessing your account.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. This Policy does not cover the use of cookies by any third parties.
You may choose to have your computer warn you each time a cookie is being sent, or you may choose to turn off all cookies. Turning off cookies can be done through your browser (such as Safari, Chrome, Firefox, Explorer) settings. Each browser is somewhat different, and therefore we suggest using your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make your Website experience more efficient. With disabled cookies, some of our services on the Website may not function properly.
How do we respond to “do not track” settings or signals?
Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not been adopted, our Website does not process or respond to “Do Not Track” signals. Stove Shield takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around “Do Not Track” browser technology and the implementation of a standard.
Do we use Third-Parties to process your personal data?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information about you collected on our behalf except to help us conduct and improve our business and strictly pursuant to instructions by Stove Shield.
Do we disclose the information we collect to outside parties?
We will not sell, trade, or otherwise transfer to outside parties your personal data unless (a) we provide you with advance notice, except as described below; (b) we are required to do so by law or subpoena, or (c) we believe that such action is necessary to (i) conform to the law, comply with the legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities, (ii) to take precaution against liability, to investigate and defend ourselves against third-party claim or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Website or our products and promotions or (iii) to exercise or protect the rights, property, or personal safety of the company, its employees, agents, or assigns or others. The term “outside parties” does not include, and we may disclose personal information to, our subsidiaries and affiliates, contractors, service providers, and other third parties we use in the operation of our Website, conducting Stove Shield business, or servicing you, so long as those parties agree to keep your personal data confidential. We only share your prescription and prescription data with our own direct factories that make your lenses and assemble your order, with our customer service telephone assistants and customer service representatives.
We may provide personal data to other parties for analytics, marketing, advertising, payment, and fraud detection purposes. These parties will have access to your personal data as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use personal data for other purposes.
In the future, we may buy or sell assets or business offerings from third parties. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We retain your personal data for as long as your account with Stove Shield is in existence or as needed to service you in connection with the products and services offered on our Website.
How can you opt-out OF COMMUNICATIONS?
To modify your email subscriptions, please let us know by modifying your preferences in the “My Account” section on our Website. Please note that due to email production schedules, you may receive emails already in production.
HOW CAN YOU ACCESS, CORRECT, UPDATE, OR REQUEST A COPY OF YOUR PERSONAL DATA?
We provide you with options related to the collection, use, and retention of your personal data. You may access and correct your personal data through your account.
HOW CAN YOU OBJECT TO THE COLLECTION, RETENTION, AND USE OF YOUR PERSONAL DATA?
You may request that we stop collecting, using, and retaining all or some of your personal data if we no longer have a legal right to use your personal data. You may request that we limit the use of your personal data if your personal data is inaccurate or the processing unlawful.